Frequently Asked Questions

General Information

General questions regarding shopping, returns and other policy information.

I would like to become a distributor, how can I do that?

To become a brand ambassador takes only a few minutes and you get in return up to 10$ of commission on all sales that come through your social media posts. When you become a BalanceGenics brand ambassador you also get access to exclusive deals that you and your friends can use.💚🎉 Click the link below to get started: Please, let us know if you have any questions about becoming a BalanceGenics ambassador. We would love to help.😊

Can I find BalanceGenics supplement in Walmart or other retailers?

At this time we are brand direct and you can only find us online at and at! We will announce any new partnerships here as they become available.

Is This American Made?

All of our products are formulated, manufactured, tested, and shipped in the USA! 🇺🇸YES! Our HQ is in Costa Mesa, California, our products are manufactured in Utah and our fulfillment center is in Illinois.Ingredients are from farms all over the world. We purchase from the most reputable suppliers who produce the best quality ingredients. We 3rd party test all raw ingredients upon procurement in the USA and then again after we mix and encapsulate the product.

Daily Turmeric

General questions regarding our Daily Turmeric

What is the difference between Turmeric and Curcumin?

Turmeric and Curcumin go hand in hand. Curcumin is the main active compound in turmeric that gives turmeric most of its anti-inflammatory and antioxidant benefits.

Why BalanceGenics and not other brands?

Our supplement includes an organic blend of turmeric and ginger to provide the purest and most dynamic blend. Our formula is also enriched with Bioperine to optimize absorption and enhance its benefits.

Can I get the same benefits cooking with turmeric as I would taking a supplement?

When consuming turmeric as a food, your body has to work to extract curcumin on its own, which requires a lot of effort. Also, some curcumin may be lost due to heat and chemical changes when cooking foods spiced with turmeric, which may prevent you from getting the full scope of benefits. Our Turmeric supplement uses Bioperine to help your body absorb the right levels of curcumin, maximizing its potency.

What is the difference between Bioperine and regular black pepper?

Bioperine is a purified extract derived from black pepper. It is more commonly referred to as Piperine. Bioperine is the trademark name included in our formula. When taking turmeric or curcumin, your body may only be able to absorb a fraction of the nutrients it is receiving. Bioperine has the ability to increase the body’s absorption of nutrients.

What are Curcuminoids?

Curcuminoids are the active compounds found within turmeric, responsible for this root’s wide array of health benefits. Curcumin is the primary and most abundant curcuminoid in turmeric.

Mushroom 10X Complex

General questions regarding our Mushroom 10x Complex

Would I get the same benefits from having mushrooms as part of my diet?

Mushrooms have incredible health benefits whether you are eating them fresh, or taking a mushroom supplement. The advantage to taking a supplement is having a capsule that is packed full of a variety of health-enhancing mushrooms, some of which are rare to come by. Many of these mushrooms are not sold at your local grocery store, and may be harder to find.

Does it taste like mushrooms?

Does it taste like mushrooms?

How big are the capsules?

Our capsules are a smaller than normal size. Typically supplements with the same amount of ingredients would require a large, hard-to-swallow capsule. Our supplements have been made smaller so that swallowing is much easier.

How can taking a mushroom supplement help me?

Taking a mushroom supplement can be beneficial to your health in many ways. Some of the benefits you could expect from mushroom supplements include increased energy, promoting healthy muscle recovery, immune support, antioxidants, supporting a healthy inflammatory response, and better focus or cognition. We recommend consulting with your health practitioner before adding any new supplements to your diet.

Why did you choose these specific mushrooms?

BalanceGencis chose this blend of mushrooms because each one of these specific mushrooms plays an important role in supporting the body’s immune system, gut health, and energy levels. We believe that supporting your health in these three areas is the key to providing total vitality for your body. Each of these mushrooms are unique and provides its own distinct health advantages.

Krill Oil

General questions regarding our Krill Oil

Exactly how much EPA and DHA are in the Krill Oil?

Our Krill Oil contains the naturally occurring balance of EPA and DHA contained within the krill itself. The amount of EPA and DHA may naturally vary, therefore we currently don’t offer exact quantities.

How does consuming krill oil affect the environment?

Krill is not an endangered species. Even though whales feed almost exclusively on krill, less than 1% of the biomass is harvested for human consumption. The CCAMLR (Commission of Conservation of Antarctic Marine Living Resources) regulates and establishes catch limits to ensure that krill remains a non-endangered species. The krill industry is regulated by the Convention on the Conservation of Antarctic Marine Living Resources (CCAMLR). This organization helps regulate the industry and ensure that krill are not farmed or fished to extinction.

Is there any fishy burp, taste or smell with your krill oil?

No, there is no fishy aftertaste or fish burps with BalanceGenics Krill Oil. Unlike fish oil, which tends to pool at the top of the stomach causing indigestion and a fishy aftertaste, krill oil is digested more easily and does not cause any reflux.

I am a vegetarian, can I take krill oil?

Krill Oil contains krill (a crustacean) and a fish (tilapia) gelatin capsule. If you are comfortable with small amounts of seafood in your diet, you can take BalanceGenics Krill Oil to supplement your vegetarian diet.

Could there be mercury in your krill oil?

Because krill are at the bottom end of the ocean’s food chain, their life span is not long enough to accumulate high levels of mercury or other contaminants.Additionally, since all of our supplements are manufactured in GMP certified and FDA registered facilities, we comply with the FDA regulations on heavy metal testing ensuring that our products are within the official guidelines for safety and purity. In addition, we 3rd lab party test every batch of our supplements to ensure quality and consistency.

What makes krill oil better than fish oil?

What makes krill oil better than fish oil?

Can I take Krill Oil if I’m allergic to seafood?

Consult a health care professional prior to consuming krill oil if you are allergic to seafood, or have any existing medical conditions.

What are Omega-3s and what are their benefits?

Omega-3 fatty acids are a naturally occurring fat that the human body is unable to produce. The omega-3’s that make krill oil beneficial are EPA (eicosapentaenoic acid) and DHA (docosahexaenoic acid). EPA and DHA are known to promote brain and cardiovascular health, while also reducing free radical damage and supporting a healthy weight. Omega-3 fatty acids are commonly lacking in the American diet, which is why supplementation is often recommended.

What is krill?

Krill are small, shrimp-like crustaceans sourced from the Antarctic Ocean with high amounts of EPA and DHA (two of the most important omega-3s). The omega-3s in krill oil are found in the form of phospholipids, which helps increase their absorption and effectiveness. Krill also contains astaxanthin, a naturally occurring carotenoid with antioxidant properties.

Liposomal Vitamin C

General questions regarding our Liposmoal Vitamin C

Will I have more energy?

Everyone’s body is different, and may respond in different ways. You may experience a subtle boost in energy, however, vitamin C continues to work regardless of how much energy you feel. It works behind the scenes on your immune system, collagen production, and your stress response.

Can taking vitamin C prevent a cold?

Our supplements are not intended to cure, treat or prevent any diseases. Vitamin C has been known to have immune-boosting properties. However, vitamin C supplementation has not been proven to prevent a cold.

Is the Sunflower Lecithin you use GMO free?

Our Sunflower Lecithin is non-GMO and naturally extracted from sunflower seeds. Sunflower Lecithin is a type of lipid (fatty acid) found in pure sunflower seeds that can be both water-soluble and fat-soluble. It is a source of phosphatidylcholine, a fatty acid found in your brain and nervous system.

What’s the source of your Vitamin C?

The source of our vitamin C is ascorbic acid in the form of sorbitol, a type of sugar alcohol that is found naturally in many berries and fruits. Sorbitol’s safety has been reviewed and confirmed by health authorities around the world, including the U.S. Food and Drug Administration (FDA).

Why Liposomal Vitamin C versus regular vitamin C?

Liposomal Vitamin C is a groundbreaking option for maximum bioavailability (how well it absorbs into your system) of vitamin C, making it more absorbable than traditional vitamin C. Liposomal Vitamin C surrounds its contents with an added layer of fat, protecting it from digestive enzymes and stomach acid, while allowing it to have direct contact with your cells. When this contact occurs, it is able to deposit the vitamin C straight into your cells before your body is able to filter it out. With traditional vitamin C you absorb less as your intake increases, and your kidneys begin to filter out the vitamin C before reaching your cells. Researchers have confirmed that Liposomal Vitamin C is more effective in the body than taking the traditional vitamin C.