"The support I received was so awesome and fast, thank you for all..!"

Support

We're here to help you.

Browse our support topics and if you can't find the information you need, don't hesitate to reach out.

What can we do for you?

Faq

Find answers to the most frequently asked questions.

My Account

Manage orders, subscriptions & customer information.

Contact Us

Can't find the answers to your questions here?

Shopping

Shopping, returns, subscriptions and more.

How do I manage/cancel my subscription?

You can manage all aspects of your account including subscriptions, one-time orders and billing information.  Go to My Account.

What is your 60-Day Money-Back Guarantee?

We understand that every body is different. If you are not 100% satisfied with your purchase, we will get you a prompt replacement or a full refund - no questions asked!

How long does it take to get my products?

It typically takes 5-7 business days to receive your products after they have been shipped.

Do you ship outside of the US?

As of now, we only ship within the US.  We plan to ship internationally in the future.

Our Ingredients

General questions and information about the quality of our ingredients.

Is BalanceGenics non-GMO?

Yes.  All of our products are free of binders, preservatives, artificial flavors and GMOs.

Do your products contain soy?

No. Soy is not added to any product. However, our Daily Adrenal Support is not tested for soy therefore we cannot state that it is soy free.

Do your products contain dairy?

No. Dairy is not added to any product. However, our Daily Adrenal Support is not tested for dairy therefore we cannot state that it is dairy free.

Do your products contain caffeine?

No.  Our products do not contain caffeine or any other stimulants.

Are your products gluten free?

No. Gluten is not added to any product. However, our Daily Adrenal Support is not tested for gluten therefore we cannot state that it is gluten free.

Are your products plant based?

Our Daily Turmeric is plant based. Our Daily Adrenal Support formula is based primarily on botanicals which accounts for approximately 80% of the overall weight of the active ingredients, however there is also 20% of ingredients that are classified as synthetic. Our Daily Probiotic is not plant based.

Are your products natural?

All of our products have been derived from natural sources. We  use only the most pure, unadulterated ingredients to ensure your body stays free of GMOs, sweeteners, binders and artificial flavors.

Is BalanceGenics a vegan product?

Our products are derived from natural ingredients, however only our Turmeric product is vegan friendly.

Are your products organic?

Our Daily Turmeric contains organic turmeric and organic ginger.  Although our other products are derived from all-natural sources, they are not certified organic.

Is BalanceGenics Keto friendly?

Yes. There is not a substantial amount of ingredients in our products to claim otherwise.

Do your products contain carbohydrates?

Trivial amounts of carbohydrates can be found in some of our products.

Are all of the ingredients in your products from the US?

All of our products are formulated and bottled in the US. Some of our ingredients are from outside of the US. and have been strictly tested by 3rd parties to ensure quality and freshness.

Do your products contain iodine?

We have not added iodine to any of our products. There is likely a minute amount of naturally-occurring iodine in the herbs in our Daily Adrenal Support, however there is not enough to consider it towards your daily value.

Results

Real People. Real Results.

When should I start feeling results?

Feeling any type of results will differ for each individual.  We offer a 60 Day Money-Back Guarantee because we are confident you will feel results before then!

Are the testimonials on your site real?

YES!  Check out our Results page to hear other's experiences with our products!